Posts Tagged ‘corporate network services’

Day 14 – Outlook 2013

Tuesday, October 2nd, 2012

It’s been a few days since I’ve been able to post an update. Sorry about that, but it’s been a bit busy and I’ve been in full on work mode. Today I want to write about Outlook 2013 and some of the cool new features, and a few that are driving me nuts!

First, the most awesome thing about Outlook 2013 is the redesign. While it still looks and feels like Outlook, there are new fonts and point sizes aimed at making information easier to find and manage.

Aside from the Mail view, the Calendar and People (or Contacts) have been updated as well. I think the calendar does a much better job with overlaid calendars and the pop-up windows for appointment details are great. People now uses the Social Media connector to bring in LinkedIn and Facebook contacts (in separate folders). It also offers a revamped address card view that takes a little getting used to, but overall is nice. I’d like to see them take this to the next level for click-to-dial from the card, but overall it’s a step in the right direction.

The last new feature I want to discuss also has me a bit annoyed. I’ve got a pretty large mailbox and my offline sync file tends to grow to around 20GB or so (file this under do as I say and not as I do). This takes up a good portion of my fancy 128 GB SSD hard drive (as I’m sure Microsoft figured would happen to many people). As a result, Outlook now gives you the option to change how much mail is downloaded. By default, this is set to 12 months, but you can change this anywhere from 1 month to All. Content outside of this timeframe is available on the server and there are links you can click to easily access that mail – except in the preview these links don’t always work! I’ve found that I live a lot in the past and not having these quickly accessible is a huge problem for me.

That said, I generally really like the new Outlook. Its fast, clean and to the point!


Day 3: What New Interface?

Friday, September 21st, 2012

There’s been a lot of hype about the “new Windows 8 UI” and I’ve already gone on the record saying that it’s pretty cool and really brings a lot to the table. However, over the past few days, I’ve found myself living inside the familiar desktop view – in fact I’ve only seen the new UI once in the past two days and that was because I rebooted. I think Microsoft has a lot of work to do to drive functions into that UI and while it’s great on a phone or a touch tablet, it’s not quite ready for prime time. That said, I need to give it more attention and tomorrow I will purposely try to live WITHOUT the desktop and see what happens.

Moving on to a discovery, I’ve been going a bit crazy trying to find the Control Panel. It seems that when I upgraded, Windows 8 got set for UK English and all my dates are DD/MM/YY format. After some digging, I’ve found (hidden in plain sight of course). There is a mouse/touch shortcut that appears at the bottom left hand corner of the screen where the Start Menu used to be (the shortcut is even called Start!). Its plain purpose is to toggle back to the new UI, but if you right click you get some magic!

From this context menu, you can open Control Panel, command prompts, file explorer and a host of other system management utilities.

Come back tomorrow to see how a day in the life of the new UI works out!


30 Days: Day 2 – Outlook 2013 Folder Sort

Wednesday, September 19th, 2012

Today’s been a busy day – in and out of meetings and I haven’t really had much of a chance to play with the new stuff, just basic working inside of Outlook. That’s when I noticed the awesomeness of Outlook 2013 folder list. I’m a folder guy, I have somewhere around 250 of them. One for each client, one for each employee, one of each vendor partner…you get the idea. Well, everything comes into the Inbox and is filed from there. I noticed that the folder list was all out of order. In Outlook 2010, it’s always alphabetized. Not so in 2013!

The folder list had defaulted to some other sort method (I forgot to figure it out) and then I noticed on the right-click context menu that I could “Sort SubFolders A to Z.” Then I noticed that I could drag and drop folder around to manually change the order!

For a folder guy like me, this is HUGE. I can move commonly used folders up, while moving those older and rarely used folders to the bottom faster than you can say productivity boost!

That all for today. Don’t forget to check back tomorrow!


30 Days with Windows 8 and Office 2013 Preview: Day 1

Tuesday, September 18th, 2012

I’ve decided it’s time to go all in with Windows 8 and Office 2013 Preview – and I’m going to blog about my experiences! These two pieces of software represent the future of PCs and I think it is in everyone’s best interests if I figure it out sooner rather than later. I’ve often said it takes 30 days to learn/get used to a new piece of software, and I expect nothing less from Windows 8 or Office 2013. With that in mind, I have upgraded all of my devices to the latest and the greatest and I am hoping for the best. Come along with me as we laugh, cry, scream, throw across the room, and generally get the hang on this new technology. We may even learn a few tips and tricks along the way.

I use two computers – a Samsung ultrabook at home and Dell laptop at the office and at client locations. I upgraded both of these to Windows 8 Pro and Office 2013 Pro Plus Preview. So far, I think I am right on the money with needing 30 days to figure this stuff out. The good news is that while Office 2013 has a ton of new features, the working are relatively similar. A great feature of Office is that it is built for the cloud – in fact, it has the ability to save data into a corporate SharePoint site or personal Skydrive site right out of the box.

So far, the real challenge has been Windows and the new interface. Neither of my machines are touch enabled, and so far I’ve not had a lot of luck translating the touch aspects to my mouse – but I have hope! There are also a tone of keyboard shortcuts to make the transition easier. For example, today I learned that touching the Windows key toggles between the traditional desktop and the new user interface.

My goal is to post a tip or trick every day. Keep reading for more features as I progress through the 30 days.


A Review of Windows 8

Tuesday, August 21st, 2012

We recently went ahead and took the plunge and installed Windows 8 Enterprise on a laptop. Setup was pretty quick and uneventful. Windows 8 had no problems recognizing most of the hardware, we had to use windows 7 64bit USB3 drivers since Windows could not recognize the USB3 ports. We used Windows Assessment and Deployment Kit (ADK, formerly known as WAIK) to create an unattended answer file to customize the installation. No problem there either. From what we’ve seen on Windows 8 To Go and now the full installation, MS has definitely  made some changes and improvements to the core engine. A lot of stuff that was missing on 7 are now standard in 8. Yes, METRO is ugly and at first awkward to use. But after playing around with it a bit and customizing the way we wanted it, we are rather enjoying it. They are a lot of quirks and bugs still, things that will eventually patched by October’s public release. Below is a list of Pro’s and Cons:

CON’S:
- No more Desktop Gadgets, SIDEBAR.EXE no longer exists.
- Goodbye Aero & eye candy. We really miss my AERO. The sharp corners and metro UI are just ugly.
- No recent Documents Shortcut!
- No Start Menu. Not really a con, just a different way/mentality of getting to your application.

PRO’s:

- Windows Explorer and surprisingly the ribbon interface on it.
- Task Manager.
- Picture Passwords! Log in using a favorite picture and create patterns on it.
- Hyper-V. No need to buy VMware.
- New Metro START page, we’ve already customized one and it works great!
- New Windows Reset feature. Re-image your PC without loosing user data and apps!
- Cool Transfer File Dialog, includes pause feature.
- Metro Tiles can be customized to include real-time data.
- Charms Bar Power and menu, new possibilities of configuring system shortcuts.

If you want to see a demo of Windows 8 for your office, please let us know!


PROSuite by Corporate Network Services Aids in the Return of Stolen Computer

Saturday, July 7th, 2012

The PROSuite Detective, or How our CNS Managed Service Solution, PROSuite, Saved the Day!

A few months ago, an unfortunate PROSuite client experienced a break-in and had several computers stolen.  When the machines were reported stolen we set up our PROSuite tool to email us anytime a PROSuite agent was activated on them.  We received a few alerts from one computer shortly after it was stolen and passed along information to the police assigned to the case, but the lead went cold before the computer could be recovered.  Yesterday afternoon we received an alert stating that the machine was back online!  Using our PROSuite tool we were able to access the files on the machine without the illicit user’s knowledge. We found a credit card receipt on the desktop where the user had purchased antivirus software for the machine.  The receipt has the user’s name, address and phone number along with the last 4 numbers of their credit card and expiration date.  We passed that information along to the detective on the case who is now obtaining a warrant to search the house and recover the stolen property.  Hopefully our client will have their machine back within the next week or so!

Recovering stolen computers is another reason to use PROSuite managed services by Corporate Network Services, and to have us as your technology partner.  Is managed services right for your organization?  Call us to find out!


Change the Way you Interview to Hire the Right People

Friday, May 11th, 2012

With the economy and unemployment the way it is today, your company’s posting of open positions is likely to garner a huge response.  But how do you find the perfect person in that stack of resumes? Since the interview is in essence all you can go on, your company’s interview questions are very important to help you make the right choice.

Make certain that your interview questions solicit the data that will help you choose the individual with the traits you want. If you use a cookie cutter approach to the interview, it’s likely you’ll get uninspired, cookie cutter answers.

Ask the Right Questions

Rather then asking people what their former positions were, ask them how they positively impacted their positions at their previous employers. Did they create any processes that improved efficiency? Did they help their employers save money, if so, how?

One of the most popular questions to ask a candidate concerns their strengths and weaknesses. Avoid asking them to list these; almost everyone has predetermined answers. Instead ask them what they bring to the culture of a company, or ask them what they do to make their job more satisfying. The answers you get to these types of questions will assist you to gauge the actual inventiveness of the person you are interviewing.

Another method you could use to measure creativity is to give them a task to execute. Something simple, for example have them write their ideas about what their ideal work environment would be like. Or they could brainstorm products and services for a company of your choosing. You could keep it light and fun; the goal is to get a snapshot of their brainstorming abilities, and creativity.  In addition, if you have a technical opening, you also want to ask him or her to explain how to solve common technical issues your company faces.

At Corporate Network Services, we are looking for people-friendly candidates who embody our Attitude tenets and customer service requirements for our computer consulting business, so we also craft questions that help us determine if the candidate would fit in with our culture and purpose.  What is important to your business?  Make sure you’ll be able to determine if the candidates have those traits or not by the time the interview process is over.  Sometimes as part of the interview process we require candidates to take a personality test, just to give us another data point when deciding between qualified candidates.  Two that we like are Kolbe and DISC.

Finally, while the interview is an important part of our selection process, don’t discount how candidates interact with all of your employees during the entire recruiting process.  How are their communication skills over the phone?  How do they treat your receptionist?  What do they do to follow up after the interview?  All of these things are important to consider when looking for a new team member for your business!

To view the open positions that we have at Corporate Network Services, visit our employment page.


5 Ways to Work Efficiently in Excel

Saturday, April 7th, 2012

Microsoft Excel 2010 is a powerful software tool, but as a computer support company we have found that most people only know the basics of how to use it.  Here are some  lesser-known Excel tricks that can help you work more efficiently.

  1. Hiding Information: There might be an occasion when you would like to hide certain data when printing an Excel spreadsheet. For example, maybe your spreadsheet includes confidential salary information. Fortunately, you can tell Excel not to print certain rows or columns by hiding them before you hit print. To hide rows or columns, click the corresponding number or letter then right-click on a highlighted row or column and click the Hide option. You can then choose the Unhide option to bring these columns and rows back into view.
  2. Timestamping: Should you wish to attach a date to your spreadsheet, you can use the Timestamp feature. Just hold Ctrl as you press the semicolon key. If you would like the current date and time hold down the Ctrl and Shift keys while pressing the semicolon.
  3. A Better-Looking Spreadsheet: Give your spreadsheet a fresh look by employing Excel’s Themes option. You will find this in the Excel Ribbon, at the top. Click it, and you’ll be given a huge selection of fonts, and color schemes that you can try first and then apply to your spreadsheet. It’s also possible to design your own!
  4. Tracking Trends: The newest version of Excel includes a feature called Sparklines. By employing this feature, you can create small charts that show trends in information. For example, you could use Sparklines to instantly determine how many software bundles each of your company’s salespeople sold in the first half of 2011.
  5. Conditional Formatting: This feature allows formatting only in cells that meet the criteria that you choose. For instance you could chose to have any dollar amount over 1,000 be a specific color.  This helps you view and analyze data faster.

As a Microsoft Gold Partner, Corporate Network Services can help you get the most out of your software investments.  Let us know if you need any assistance!


Business analytics can help improve business performance

Thursday, September 1st, 2011

Business analytics is one of the hottest topics in management today. Analytics, made visual with graphical dashboards, can provide a wealth of real-time information as to how a business is operating in simple-to-understand formats. Dashboards are windows into a company’s data, helping managers make decisions minute by minute!  We at Corporate Network Services and our sister company, Anvil Dataworks, believe in the power of dashboards to keep track of our work and impact productivity (what gets watched gets done!). If you want to learn how you can use a simple tool like FileMaker Pro to improve business operations by creating information dashboards for your management team, attend a free webinar on September 23 at 2:00 PM EST presented by Anvil Dataworks.  You’ll learn:

• Dashboard concepts
• Why choose FileMaker Pro
• Design considerations
• Charting with FileMaker Pro
• Warehousing data from other sources

REGISTER TODAY!

If you can’t wait for the webinar, check out this article reprint from FileMaker Advisor magazine, written by Anvil Dataworks manager and Certified FileMaker Developer Chuck Melton.


The Earthquake – How Awesome was that?!?!

Wednesday, August 24th, 2011

I don’t know about you, but yesterday’s earthquake was awesome and completely unexpected. As a lifelong resident of the only part of the country to rarely get these natural events, I was immediately excited. This emotion was quickly replaced as I realized that it’s the middle of the work day and perhaps not everyone fared as well as CNS and just got some minor shaking. A quick check of our monitoring system showed that 100% of our customers were up and running and we got zero reports of any outages. All in all, I think we fared extremely well.

Now that the immediate euphoria of the event is over, now is the time to reflect on the event. Even though there were no outages, it’s always important to think about ‘what could have been’. Ask yourself some questions:

  1. What if your servers were crushed under a wall? Would your backup plan have worked? Is the backup data stored right next to the servers?
  2. What if the building were uninhabitable, do you have backup data stored offsite? Could your business survive the time it would take to recover the network?
  3. What if the power went out for a few days? Do you leverage the Cloud to enable remote working?

There are a TON of scenarios and things to think about, but if you are not 100% confident, talk to me and we’ll chat about what makes sense for you and how we can get there. We’ve got a hurricane coming through in a few days – and there is still time to act to get some basic measures in place.