Posts Tagged ‘business consulting’

30 Days: Day 2 – Outlook 2013 Folder Sort

Wednesday, September 19th, 2012

Today’s been a busy day – in and out of meetings and I haven’t really had much of a chance to play with the new stuff, just basic working inside of Outlook. That’s when I noticed the awesomeness of Outlook 2013 folder list. I’m a folder guy, I have somewhere around 250 of them. One for each client, one for each employee, one of each vendor partner…you get the idea. Well, everything comes into the Inbox and is filed from there. I noticed that the folder list was all out of order. In Outlook 2010, it’s always alphabetized. Not so in 2013!

The folder list had defaulted to some other sort method (I forgot to figure it out) and then I noticed on the right-click context menu that I could “Sort SubFolders A to Z.” Then I noticed that I could drag and drop folder around to manually change the order!

For a folder guy like me, this is HUGE. I can move commonly used folders up, while moving those older and rarely used folders to the bottom faster than you can say productivity boost!

That all for today. Don’t forget to check back tomorrow!


30 Days with Windows 8 and Office 2013 Preview: Day 1

Tuesday, September 18th, 2012

I’ve decided it’s time to go all in with Windows 8 and Office 2013 Preview – and I’m going to blog about my experiences! These two pieces of software represent the future of PCs and I think it is in everyone’s best interests if I figure it out sooner rather than later. I’ve often said it takes 30 days to learn/get used to a new piece of software, and I expect nothing less from Windows 8 or Office 2013. With that in mind, I have upgraded all of my devices to the latest and the greatest and I am hoping for the best. Come along with me as we laugh, cry, scream, throw across the room, and generally get the hang on this new technology. We may even learn a few tips and tricks along the way.

I use two computers – a Samsung ultrabook at home and Dell laptop at the office and at client locations. I upgraded both of these to Windows 8 Pro and Office 2013 Pro Plus Preview. So far, I think I am right on the money with needing 30 days to figure this stuff out. The good news is that while Office 2013 has a ton of new features, the working are relatively similar. A great feature of Office is that it is built for the cloud – in fact, it has the ability to save data into a corporate SharePoint site or personal Skydrive site right out of the box.

So far, the real challenge has been Windows and the new interface. Neither of my machines are touch enabled, and so far I’ve not had a lot of luck translating the touch aspects to my mouse – but I have hope! There are also a tone of keyboard shortcuts to make the transition easier. For example, today I learned that touching the Windows key toggles between the traditional desktop and the new user interface.

My goal is to post a tip or trick every day. Keep reading for more features as I progress through the 30 days.


Change the Way you Interview to Hire the Right People

Friday, May 11th, 2012

With the economy and unemployment the way it is today, your company’s posting of open positions is likely to garner a huge response.  But how do you find the perfect person in that stack of resumes? Since the interview is in essence all you can go on, your company’s interview questions are very important to help you make the right choice.

Make certain that your interview questions solicit the data that will help you choose the individual with the traits you want. If you use a cookie cutter approach to the interview, it’s likely you’ll get uninspired, cookie cutter answers.

Ask the Right Questions

Rather then asking people what their former positions were, ask them how they positively impacted their positions at their previous employers. Did they create any processes that improved efficiency? Did they help their employers save money, if so, how?

One of the most popular questions to ask a candidate concerns their strengths and weaknesses. Avoid asking them to list these; almost everyone has predetermined answers. Instead ask them what they bring to the culture of a company, or ask them what they do to make their job more satisfying. The answers you get to these types of questions will assist you to gauge the actual inventiveness of the person you are interviewing.

Another method you could use to measure creativity is to give them a task to execute. Something simple, for example have them write their ideas about what their ideal work environment would be like. Or they could brainstorm products and services for a company of your choosing. You could keep it light and fun; the goal is to get a snapshot of their brainstorming abilities, and creativity.  In addition, if you have a technical opening, you also want to ask him or her to explain how to solve common technical issues your company faces.

At Corporate Network Services, we are looking for people-friendly candidates who embody our Attitude tenets and customer service requirements for our computer consulting business, so we also craft questions that help us determine if the candidate would fit in with our culture and purpose.  What is important to your business?  Make sure you’ll be able to determine if the candidates have those traits or not by the time the interview process is over.  Sometimes as part of the interview process we require candidates to take a personality test, just to give us another data point when deciding between qualified candidates.  Two that we like are Kolbe and DISC.

Finally, while the interview is an important part of our selection process, don’t discount how candidates interact with all of your employees during the entire recruiting process.  How are their communication skills over the phone?  How do they treat your receptionist?  What do they do to follow up after the interview?  All of these things are important to consider when looking for a new team member for your business!

To view the open positions that we have at Corporate Network Services, visit our employment page.


How to choose a good password

Monday, August 22nd, 2011

Choosing a good password can be difficult to do. In fact, as a network administrator, it’s the number one thing I hate doing. As a user, there are also a myriad of rules and requirements involving capital letters, numbers, and special characters. Check out this great video for some easy tips for creating a good, secure password!

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Ensure your online safety with these tips

Saturday, April 30th, 2011

The recent Playstation security breach has opened many Internet users’ eyes to the importance of online security. If the wrong person gets their hands on your information, there is a possibility that the outcome could be harmful. Luckily, there are plenty of simple steps you can take to better protect your online identity.

 

Use an encrypted connection

Using an encrypted connection is an incredibly easy way to attain greater online security. Many websites, including most social networking sites, have recently adopted more secure connections, although you sometimes need to change the settings to get the extra level of security.

 

In order to see whether or not your connection is safe, check the URL. A secure connection will have a URL that begins with “https” instead of simply “http.” Unfortunately, all sites don’t use encrypted connections, so this is not always a possibility.

 

Use strong passwords

 

Strong passwords are quite easy to create and can make a tremendous difference in online security. Using a combination of numbers, symbols, spaces and upper- and lowercase letters can help to create a strong password. If you can’t see yourself using a lot of different characters, at least be sure to use a password that can’t easily be guessed.

 

 

Also, using a unique password for each site is vital. If you use the same password for multiple sites and one of those sites is hacked, you could be opening up all of your other accounts to hackers as well.

 

Look out for phishing

 

Phishing is quite a common practice because it so often works to help hackers obtain sensitive information. It is essentially when a hacker poses as a reliable business, such as a bank, to try to get your passwords, account numbers or usernames.

 

Epsilon’s recent data breach was a great example of the possibility of phishing. Their network was hacked into and thousands of names and email addresses were exposed, making thousands of people vulnerable to phishing attempts.

 

 

These three tips are particularly easy to follow and do not take much work on your part. If you are interested in a few more tips, check out this article.


Tips for conducting virtual meetings

Saturday, April 16th, 2011

Although many prefer face-to-face meetings, virtual meetings are a popular part of today’s business environment. It is vital, however, to consider certain things when you’re conducting these meetings.

Etiquette is the key to most meetings, and it’s no different with those of the virtual variety. This may seem rather obvious, but many people think they can be more casual during virtual meetings – and that isn’t always the case.

Below you will find several additional tips that can help your virtual meetings go more smoothly.

1. Be prepared

Preparedness is vital for any meeting, virtual or not. When you’re conducting a virtual meeting, it can be easy to forget who your audience is. You want to make sure that the information you’re presenting is appropriate for each participant.

Also, ensure that everybody invited to the meeting has the appropriate login information. If the invitees can’t actually access the meeting, the entire function is lost.

2. Engage participants

Although it might seem normal to jump right into the presentation, taking a moment to introduce participants can go a long way. This helps build relationships, and makes the meeting feel less rushed.

Although it may seem somewhat cliché, it is always helpful to give people the chance to share a little personal information – such as the highlight of their weekend, or a fun fact. It may seem awkward at first, but it will go a long way in making people feel more connected to the other participants.

3. No side conversations

Side conversations can be extremely distracting to all participants, even if you’re not on screen at the moment. Not only can side conversations grab the focus of the presenter, it can distract other attendees and deter from the point of the meeting.

These are just a few of many tips for conducting virtual meetings. If you’d like to check out even more tips, take a look at this Inc. article.


Is an e-reader ideal for you?

Wednesday, April 13th, 2011

E-readers have become very popular recently. Those who use them love them for their convenience and portability. Everybody doesn’t share their enthusiasm, however. There are quite a few things to take into consideration before you decide if an e-reader is right for you.

 

What are the choices?

The Amazon Kindle, Sony Reader and Barnes & Noble Nook are some of the most popular of the e-readers. Although some e-readers have Internet capabilities, their main purpose is to display e-books.

 

Some people are also utilizing tablets like the iPad for their e-reader capabilities. However, these tablets generally do much more than just display e-books.

 

Pros

  • E-readers are extremely portable, which is perfect for anyone who likes to read during vacation or a business trip
  • Yet another travel perk – if you are in a foreign country, you can still download an e-book in the language you choose, instead of looking for an accommodating bookstore.
  • Books are often cheaper than you will find in regular bookstores.
  • Privacy – you most likely don’t want everyone to know if you’re reading a self-help book. If you’re using an e-reader, they won’t be able to tell.
  • All of your books are in a single place.

 

Cons

  • Depending on the style of e-reader or tablet, you may not be able to read in direct sunlight because of screen glare.
  • Cost – even though you might pay less for books than you normally would, e-readers usually cost more than $140.
  • If you’re accustomed to shopping in used bookstores, these books will cost much more than you’re used to spending.
  • Lending books isn’t always a possibility.
  • All of your books are in one location – if you lose your e-reader, you’re losing all of your books unless you buy a replacement.

 

Overall, when you’re figuring out whether or not an e-reader meets your needs, it’s all about personal preference. Some prefer the simplicity of having all of their books in one convenient device. Others prefer the weight and feel of a book and like to show off the books they’ve read on a bookshelf somewhere.

 

For more insight into the debate between e-readers and traditional books check out this article.


Getting a Lot of SPAM Lately? Thank a Major Marketing Firm

Wednesday, April 6th, 2011

Over the past few days I’ve been monitoring a pretty major security breach at Internet marketer Epsilon. This firm is hired by many Fortune 500 companies for email marketing campaigns. While the breach only revealed email addresses, the risk for virus and spyware infection is great. In a nutshell, millions of legitimate email addresses from Citibank, Verizon, Chase Bank, Best Buy and many other companies have been released to spammers, who may now pelt you with seemingly legitimate emails that will infect your computer. To avoid this, follow the following safety guidelines:

  1. Be aware of the emails you are receiving on a regular basis. If it is not normal for your bank to email you, DO NOT CLICK A LINK IN THE MESSAGE. Rather, login to the main website and find the information the long way. You will most likely find the reason for emailing you is false.
  2. Mouse over (DON’T CLICK) the link in the email and look at the Status bar in the lower left hand corner where the link will be displayed again. Does it match? Is it going to the right company’s web site?
  3. If you do click the link and you notice the website is different than what you thought, you most likely have been infected (it can happen that fast) and you will need make sure the machine is properly cleaned using a virus and mal-ware scanner. Your best bet it to contact your IT help desk in a business or use free tools like (Avast! Anti-Virus and Malware Bytes). If you’re not sure, don’t be afraid to ask someone for help!
  4. Do not ever, EVER, E-V-E-R share any personal, financial information over the Internet unless you have typed the URL in yourself and are confident in the legitimacy of the site. Treat your logins in this same manner.
  5. Look for the Lock! Any reputable company that asks for any personal or financial information will encrypt the connection with an SSL certificate. You’ll know the connection is encrypted by the lock that appears next to the address bar, the link will change to say httpS:// and in many cases, the address bar may even turn green to show that the site is legitimate.
  6. Make sure your security software is running and updated at all times.
  7. The best advice of all – never click a link in an email from an untrusted or unsolicited source.

For more information about the breach, click here: http://www.dailyfinance.com/story/market-news/epsilon-security-breach-protect-your-p/19901868/

For help cleaning your computer or any questions about the security tips above, contact CNS.


New Microsoft Technology Enables Collaboration

Wednesday, March 23rd, 2011

If you’ve been holding back from upgrading to Microsoft Office 2010, I just saw a demo that would change my mind as a business owner if I wasn’t using it yet.

Almost everyone in today’s modern office uses Word; they also works in teams which are probably remote. If the team has been tasked to collaborate on a document, such as a proposal, it can become cumbersome if the document is flying around everyones’ inbox with multiple comments, edits, and changes. Who knows which version is the most up to date? Where is the final document stored? Who might have sensitive pricing saved information on their home computers?

With Microsoft Office 2010, Microsoft SharePoint Server, and Microsoft Lync, secure, productive collaboration just became a breeze. Imagine the team is working on one single document together. The single document is stored in a SharePoint server and is checked out when team members want to work on it. Sally could be working on the pricing section, while Joe is working on the Executive Overview. Anyone on the work team can read their work and make comments. When any paragraphs are final, they can be locked so no further changes can be made.

But then Bill looks at the file, and he sees that a locked paragraph contains an error. In the old days, he’d have to send an email or leave a voice mail message alerting the author to the error and hope that the problem will be fixed by someone. In today’s modern office, with Microsoft Lync installed, he could see directly in the proposal document who is on line working on the document because it contains presence information. Sally’s editing bubble would be green and Joe’s would be red. Bill can right click on Sally’s name and open a chat with her right then and there and alert her to the problem. She can unlock it and fix it immediately. Talk about being productive!

What does it take to run your work teams like that? Here is the network environment required

1. Microsoft Office 2010 licensing for all of your users.
2. Microsoft SharePoint 2010 Server for collaboration with Office Web App co-authoring functions. This can also be accomplished using the free web version and a free Microsoft SkyDrive account, but requires that potentially sensitive data be stored in users’ personal deb-based accounts.
3. Microsoft Lync 2010 server for inter-office communications and integration with SharePoint and Office WebApps. This could also be accomplished using the free Windows Live Messaging tools, but the same security and compliance caveats apply.

Helping your business be more productive is what Corporate Network Services specializes in. Contact us to learn more about the tools mentioned above!


Questions You Should Ask on a Job Interview

Tuesday, March 15th, 2011

I have conducted job interviews for many years, and in fact am currently assisting with mock interviews for students who are part of the Montgomery County Business Roundtable for Education program through Corporate Network Services’ Community Counts program.  I’m usually the one asking all the questions, but at the end of the interview, I ask job applicants and students if they have any questions for me. The following are some of the better questions I have been asked:

1.    Why is this position open?
2.    How does this position contribute to the company’s overall profitability and success?
3.    I was looking at your website; can you tell me how this position interacts with the other components of your company?
4.    If successful in this position, what could I expect in terms of a career path?
5.    What do you like about working here?  How long have you been with the company?
6.    How would my performance be measured?
7.    How do my skills compare to other candidates you’re interviewing?
8.    Who is responsible for making the final hiring decision?
9.    What is the most pressing business issue facing this department right now?

Asking these questions will demonstrate to the interviewer that you have prepared for the interview and you are interested in the job.  Good luck!