Help Desk

At Your Service

When IT fails, the entire office can grind to a halt. How many times have you seen a group of employees flocked around someone’s desk trying to solve a problem? A single staffer’s issue becomes your nightmare. The PROSuite™ Support Centre help desk can stop this problem for good. Instead of asking co-workers for help, users can choose from three different ways to contact us, and we’ll take care of the problem. Open 12 hours a day, our network of certified engineers is ready to address your questions — large and small.

With PROSuite supporting the help desk, you can focus on running your business, not your network.

• American- based, help desk staffed Monday-Friday, 7:00 AM to 7:00 PM
• Web-based dispatch and ticketing system for easy resolution tracking
• Ongoing quality improvement program assures you of superior service
• Up to speed on all common business applications — and always learning more

Contact us to learn more about what CNS PROSuite Managed Services can do for your organization.

Need help now? Call our CNS Client Services team at 301·948·8077.