At Your Service
When IT fails, the entire office can grind to a halt. How many times have you seen a group of employees flocked around someone’s desk trying to solve a problem? A single staffer’s issue becomes your nightmare. The PROSuite™ Support Centre help desk can stop this problem for good. Instead of asking co-workers for help, users can choose from three different ways to contact us, and we’ll take care of the problem. Open 12 hours a day, our network of certified engineers is ready to address your questions — large and small.
With PROSuite supporting the help desk, you can focus on running your business, not your network.
- American- based, help desk staffed Monday-Friday, 7:00 AM to 7:00 PM
- Web-based dispatch and ticketing system for easy resolution tracking
- Ongoing quality improvement program assures you of superior service
- Up to speed on all common business applications — and always learning more
Need help now? Call our CNS Client Services team at 301·948·8077.