Microsoft is Inspiring Innovation with the Kinect

May 17th, 2012

When was the last time we saw a Windows product which captured the essence of “cool”? Before recently it had been some time, but when Microsoft created the Kinect for Windows that all changed. The Kinect is a gesture and voice-sensing device that was initially developed for the Xbox gaming console.

A version of the device also works with Windows-operated PCs, and shortly after its launch in February, people started discovering innovative ways to use it.

Innovative Uses for the Kinect

For instance, at the Chicago Auto Show a few months ago, the chief marketing manager for Nissan North America used Kinect for Windows to generate a virtual tour of the Pathfinder’s upgraded interior. This proved particularly beneficial because the marketing manager only had the Pathfinder’s empty shell to show off at the Auto Show. A large screen powered by Kinect showed visitors exactly what they’d be viewing if they were actually sitting within the finished body of the new Pathfinder. The screen, for example, displayed the car’s dual moon roofs and several other features.

Microsoft is cooperating with companies to create applications for the Kinect. This not only encourages ingenuity but it puts the Kinect at the center of many of the most recent innovations. One example of a company that is working closely with Microsoft in this way is Boeing. Boeing used the Kinect to develop virtual tours of its jets. Another example is a medical facility in Canada. They’re using the Kinect’s gesture-recognition capability to swipe through CT scans. This eradicates the possibility of getting germs on their hands from a keyboard or mouse.

Kinect: A Solid Hit

Microsoft hit a home run when they invented the Kinect. The Xbox 360 was last year’s best-selling video gaming console, and they have the Kinect to thank for that. Since November of 2010 Microsoft has sold more than 18 million Kinect devices.

It may seem hard to believe, but Windows and its creator could have actually found something that’s not only useful, but cool, which can do nothing but good for their reputation.


Change the Way you Interview to Hire the Right People

May 11th, 2012

With the economy and unemployment the way it is today, your company’s posting of open positions is likely to garner a huge response.  But how do you find the perfect person in that stack of resumes? Since the interview is in essence all you can go on, your company’s interview questions are very important to help you make the right choice.

Make certain that your interview questions solicit the data that will help you choose the individual with the traits you want. If you use a cookie cutter approach to the interview, it’s likely you’ll get uninspired, cookie cutter answers.

Ask the Right Questions

Rather then asking people what their former positions were, ask them how they positively impacted their positions at their previous employers. Did they create any processes that improved efficiency? Did they help their employers save money, if so, how?

One of the most popular questions to ask a candidate concerns their strengths and weaknesses. Avoid asking them to list these; almost everyone has predetermined answers. Instead ask them what they bring to the culture of a company, or ask them what they do to make their job more satisfying. The answers you get to these types of questions will assist you to gauge the actual inventiveness of the person you are interviewing.

Another method you could use to measure creativity is to give them a task to execute. Something simple, for example have them write their ideas about what their ideal work environment would be like. Or they could brainstorm products and services for a company of your choosing. You could keep it light and fun; the goal is to get a snapshot of their brainstorming abilities, and creativity.  In addition, if you have a technical opening, you also want to ask him or her to explain how to solve common technical issues your company faces.

At Corporate Network Services, we are looking for people-friendly candidates who embody our Attitude tenets and customer service requirements for our computer consulting business, so we also craft questions that help us determine if the candidate would fit in with our culture and purpose.  What is important to your business?  Make sure you’ll be able to determine if the candidates have those traits or not by the time the interview process is over.  Sometimes as part of the interview process we require candidates to take a personality test, just to give us another data point when deciding between qualified candidates.  Two that we like are Kolbe and DISC.

Finally, while the interview is an important part of our selection process, don’t discount how candidates interact with all of your employees during the entire recruiting process.  How are their communication skills over the phone?  How do they treat your receptionist?  What do they do to follow up after the interview?  All of these things are important to consider when looking for a new team member for your business!

To view the open positions that we have at Corporate Network Services, visit our employment page.


A Better Wireless

May 11th, 2012

I recently did something for the first time – not something that I get to say often! I’ve mentioned on these pages before about the new office that one of our clients was opening and how they took the opportunity to upgrade their LAN room equipment. One thing I briefly touched on was the installation of a secure wireless network. Well, that network is now up and running and everyone is pretty pleased with the results.

Implemented with SonicWall SonicPoint technology, the wireless network consists of 3 access points distributed around the office. Each access point is capable of transmitting 802.11 A/B/G/N signals and can have multiple SSID’s on separate networks. Additionally, the entire thing is managed through the familiar and friendly SonicWall interface. The company needed Corporate private network access (to bring their laptop into the conference room with ease) and Guest access (to allow any office visitors to have access). We decided to publish two SSID’s for each network, one for 802.11 G connections and another for 802.11 N connections so users whose computers support 802.11 N are able to take advantage of the faster speeds. This is where the fun starts. While the Guest network uses the standard wireless passphrase, the Corporate network has been integrated with Active Directory for authentication.

Integrating with Active Directory does a few fantastic things for wireless network security:

  1. You are not relying on a pre-shared key that everyone knows and has to be changed often enough to protect the network from disgruntled former employees.
  2. It adds a layer of protection as users are not likely to share network passwords with other users or visitors – forcing them to go get the Guest network password.
  3. It allows network administrators to decide which user accounts can access the wireless – maybe desktop users don’t get to connect but laptop users do?
  4. It uses a certificate based authentication – that means that, if deployed correctly, computers must be configured as local domain members to connect. This restricts access to the network to devices that are managed to the corporate standard. Unsecure home laptops, iPhones and mobile devices need not apply – that’s what the guest network is for!
  5. The certificate authentication also allows for an encrypted session, meaning that the login and connection is just about as secure as connecting to the network through a cable. Granted, wireless goes through walls, so it’s not 100% the same, but it’s as close as you’ll be able to get.

In addition to the added security features, Active Directory integration also allows for a seamless login experience for network users. You simply find the network and hit connect. The authentication happens in the background and within a few seconds you’re connected!

While SonicWall SonicPoints are far from the only device that provides this level of integration, it is quickly becoming our preferred device. It’s easy to use, quick to deploy and meets the needs of our customers.

If you’re struggling with how to provide secure wireless access to the private network, let me know and we can talk about how to incorporate some of this technology.


How to Ask for a Raise at a Start-Up, and Get One!

May 4th, 2012

Times are certainly tough for start-up businesses, but that shouldn’t mean that you should be afraid to ask for a raise if you feel like your hard work justifies a higher salary.  As an Executive team member for a start-up government IT contracting business, one of our Directors came to us just for that reason, and was successful in winning us over to get a new salary.  You can try the same thing! Here’s how to do it:

  1. Document the new work you are doing and determine the benefits and value that you are providing the organization.  How are your current responsibilities above your original job description?  How many extra hours are you working? What tasks have you tackled that no one else wanted?  How have those things impacted the business?  Did they save money, make money, save a client, attract a new client, or make the company more financially stable?  Even so, how do your executives value that impact? Do you know what your executives are valuing in that moment of time?  If you’ve had a performance evaluation, how did you do?  Don’t ask for a raise if you aren’t earning top scores.
  2. Determine what new salary you want by analyzing the market.  Consider all the hats you are wearing (operations, administration, finance, sales, marketing, etc.) and analyze those salaries, too.  This data can be found easily on line at places like www.salary.com or associations unique to your industry.  How do all those new salaries compare to your current salary?  Together, what do they average out to be?  When you are finished, determine what a target realistic salary could be for you.
  3. If you have access to financial information, run some numbers to see if the new target salary is affordable for the business.  If it isn’t, reconsider your number or come up with a way to afford it.  Maybe you can present some ideas on how to save money on expenses somewhere else to help justify the new amount.
  4. Get an appointment with the executives.  Ask for a meeting with all of the decision makers, or ask for time on the agenda of a regularly occurring meeting where the executives will be.  Make sure you are asking the final decision makers.
  5. Prepare and practice your presentation.  Don’t forget to also prepare for questions, objections or alternatives.  They’ll probably want to know first if your requested salary is even affordable.  They might want to know if you also expect a title change.  They might wonder how your new salary would impact those around you; if they give you more money will they have to give everyone more money?  Decide ahead of time what you are going to do if they turn you down flat, say “ok but not now,” or offer you another type of benefit.  Will you resign?  Will you ask for another meeting in 3 more months?  Would you accept a bonus or commission plan in lieu of a salary jump? What if they tell you that the value you thought you were providing wasn’t really of value?  Will you be open to accepting their evaluation of your work?
  6. It’s the day of your meeting, what are you going to say? Start out by telling them how happy you are to have the job that you have, and that you are excited about the company’s future.  List the tasks you’ve accomplished and show how they provided value to the company.  Admit that you’ve done some thinking lately and came to the conclusion that your current salary is not commensurate with the job you are providing for the company.  Show the salary figures that you researched.  Tell them the new salary you want.  When you are finished, sit back and let them take the floor.  Answer their questions that you’ve hopefully already prepared.  Use smart selling skills:  if they say yes, stop talking and say thank you.  Don’t keep blathering on with data that you have in your arsenal.  If they say no or not yet, present what you are prepared to do or ask for.
  7. Follow up after the meeting.  If they said yes, thank them again and see what needs to be done to process it.  If they said not yet, come up with your plan to meet their criteria to earn a yes later.  If they said no, hopefully you set the stage for asking another time.

You don’t need to be afraid to ask for what you are worth if you present a strong case and are open to hearing the feedback you might receive.  Good luck!  Let me know if you used these ideas and it worked!


5 Ways to Work Efficiently in Excel

April 7th, 2012

Microsoft Excel 2010 is a powerful software tool, but as a computer support company we have found that most people only know the basics of how to use it.  Here are some  lesser-known Excel tricks that can help you work more efficiently.

  1. Hiding Information: There might be an occasion when you would like to hide certain data when printing an Excel spreadsheet. For example, maybe your spreadsheet includes confidential salary information. Fortunately, you can tell Excel not to print certain rows or columns by hiding them before you hit print. To hide rows or columns, click the corresponding number or letter then right-click on a highlighted row or column and click the Hide option. You can then choose the Unhide option to bring these columns and rows back into view.
  2. Timestamping: Should you wish to attach a date to your spreadsheet, you can use the Timestamp feature. Just hold Ctrl as you press the semicolon key. If you would like the current date and time hold down the Ctrl and Shift keys while pressing the semicolon.
  3. A Better-Looking Spreadsheet: Give your spreadsheet a fresh look by employing Excel’s Themes option. You will find this in the Excel Ribbon, at the top. Click it, and you’ll be given a huge selection of fonts, and color schemes that you can try first and then apply to your spreadsheet. It’s also possible to design your own!
  4. Tracking Trends: The newest version of Excel includes a feature called Sparklines. By employing this feature, you can create small charts that show trends in information. For example, you could use Sparklines to instantly determine how many software bundles each of your company’s salespeople sold in the first half of 2011.
  5. Conditional Formatting: This feature allows formatting only in cells that meet the criteria that you choose. For instance you could chose to have any dollar amount over 1,000 be a specific color.  This helps you view and analyze data faster.

As a Microsoft Gold Partner, Corporate Network Services can help you get the most out of your software investments.  Let us know if you need any assistance!


Security Challenges in 2012

April 4th, 2012

As technology changes cyber-criminals adapt to it. Recently MIT’s Technology Review published an article about the biggest technology security threats of 2012. Most of us spend much of our time online: working, surfing the Web, or just chatting with friends via social media. If you spend time online, being conscious of these threats can help guard you and your data.

Stolen, Spoofed Certificates

The biggest problem that the Technology Review article covered is the growing number of stolen or spoofed certificates. As the article reports, anytime you connect to a site, like your bank’s website, your traffic is encrypted using a “certificate” that the site uses to prove to your web browser that it can be trusted. In 2011, though, cyber-criminals could actually spoof or steal several of these certificates. This can help them steal user data or install malicious software on their computers.

A Common Security Mechanism in Trouble?

This is a significant issue since the use of certificates and encrypted data is the most prevalent security mechanism on the web. If they can no longer be trusted, that means possible trouble for all computer users.

Technology Review also pointed to online attacks called “hacktivism” as a key security challenge for this year. Groups such as Anonymous and LulzSec crack passwords and break into company sites. Often, these groups do so to show that companies are woefully unprepared to deal with hackers. Sometimes, they target companies or organizations that they believe are guilty of wrongdoing. Regardless of the motivation, anticipate these groups to continue their so-called hacktivism in 2012 and beyond.

Home Automation

The growing popularity of home automation also creates security risks in 2012. As Technology Review writes, an increasing amount of automation systems connect security systems, thermostats, lights, and even the locks to homes’ front doors to the internet. Imagine the damage that hackers can do if they break into these systems.


A Bold Look at the History of the Computer

March 30th, 2012

Can you imagine life without the computer? It wasn’t that long ago that we didn’t have them, yet today we carry them around in our pockets in the form of smartphones.

George Dyson, a science historian, asks how we went from having no computers to having so many in such a short time period in his book, Turing’s Cathedral.

Dyson, the son of scientist Freeman Dyson, has spent a great deal of his life at the Princeton Institute for Advanced Studies. The institute was home to some of the world’s most impressive scientific minds while the first digital computer was being created.

Turing’s Cathedral explores the creation of the computer, featuring the contrasting personalities that were thrown together to work on the project. It also examines what was involved in the invention of the computer, much of which was chance.

Genius or not, people are still people, and when working tightly on the same project there are sure to be rivalries and disagreements that happen. Turing’s Cathedral lays these things open, displaying the humanity of the scientist that came up with the first computer.It was not just the personal disputes that needed to be put aside to make this project productive; there were also ethical issues involved. The work that went into the development of the computer walked hand in hand with the U.S. nuclear weapons project.

You might have the idea that a history book about computers won’t just be dry but also full of complicated jargon. This is not the case with Turing’s Cathedral; most people who use computers will find this book interesting. And that is a lot of people today.


The Growth of the Connected Car

March 28th, 2012

As the planet becomes more connected so do our cars. Cars such as the Audi A6, Ford Edge, and the Lincoln MKX allow individuals to surf the web when in their front seat. People may now, stream music, get up-to-date traffic information, but is all this access the best thing while driving? Typically it’s exciting to see technological advancements, however, when it comes to our safety on the highway can there be such a thing as too much connectivity?

Challenges of the Connected Car

Drivers get distracted and this can cause accidents. In fact, The National Highway Traffic Safety Administration reports 80 percent of all accidents involve driver inattention within 3 seconds of the collision. So, this being true, consider how distracted the driver would be if there is an interesting YouTube video playing on an in-car screen.

Does Tech Distract Drivers?

Clearly drivers need to focus on driving, and several things like eating, talking on their phone, even talking to a companion inside the car can be a distraction. These distractions can cause serious accidents. This reason is in part why the very idea of having more connected cars doesn’t automatically make people jump for joy.

Browsing the Web Inside Your Car

Motorists will soon have the capacity to browse the Web and get Facebook updates on in-car navigation screens. Automobiles might soon include short-range communication systems that will allow cars to connect to one another and to the infrastructure on which they are driving. This will send real-time road conditions and other information to drivers.

As we said before, advancements in technology ordinarily have us excited. But the biggest anxiety about the connected car is that, will raising the quantity of distractions increase the amount of accidents? Car connectivity brings lots of amusement to travelers, specifically on long commutes, but it’s essential that drivers realize the need to remain focused on the road regardless of how adorable that video of a baby monkey is.


Nanotechnology and Us

March 24th, 2012

You have in all probability heard of nanotechnology, but perhaps have little or no idea as to what it’s about and just how it relates to you. Nanotechnology can make life easier for all of us; it’s not just the stuff of science fiction. In essence, nanotechnology is the science of working with matter on an atomic scale.

The practical side of nanotechnology

To present you with an example of how nanotechnology can effect your lifestyle here is an article that Science Daily ran last month. The article states that scientists are developing a way to use nanotechnology to reduce the level of friction in car engines and machines. This technology will make machines operate more efficiently; prolonging their lives. Based on the article, tiny polymer particles were created and dispersed in oils used in automobile engines. These were then tested in conditions similar to car engines and found to reduce friction tremendously.

More efficient motors

The story reported that even when these particles were dispersed at a low concentration, they boasted more powerful friction-reducing abilities than the friction reducing additives used by lots of industries today. The scientists discovered that these particles, measuring just nanometers in size, were able to reduce friction by 55 percent more than additives currently can. We can expect more discoveries such as this down the road. The field of nanotechnology is growing. It’s growing so quickly, in fact, that the United States recently released a national strategy for making sure that environmental, health, and safety research needs are recognized and addressed in the field.

The emerging world of nanotechnology

Next time you think of nanotechnology think about your car’s engine. Someday nanotechnology could be responsible for helping you save lots of money due to your engine using less gas.


Google: Solve for X

March 22nd, 2012

There are a lot of problems these days; Global warming, poverty, Illiteracy, debt crises, these are only a few. Google has elected to give solving these problems a try and created the “Solve for X” initiative. This project brings together some of Google’s best minds and asks them to creatively tackle some of the most perplexing global issues. The hope is that the “Solve for X” brain trust will develop revolutionary solutions using existing technologies in a way previously unthought-of.

Tackling the biggest global issues

You may wonder, how can a group of people at “Solve for X” find answers to problems that have baffled world leaders for years? The brain trust at “Solve for X” is comprised of forty-six scientists, entrepreneurs, and innovators from all around the world. And these people are excited. Google explains it as: “This combination of things—a huge problem to solve, a radical solution for solving it and the breakthrough technology to make it happen—is the essence of a moonshot.”

Tackling water scarcity

An article about the “Solve for X” project appeared on Mashable.com a few weeks ago. Mashable reported the account of an individual who participated in a “Solve for X” retreat. He said the minds involved discussed the problem of global water scarcity. What types of solutions do you think this brain trust came up with? How about forward osmosis with recycled ammonium salts. While we may not be clear about what this means, the people at “Solve for X” do.

The need for technology brain trusts

Whether “Solve for X” does create any real solutions for the globe’s biggest problems, the brain trust idea is obviously one with value. Technology has the power to change the world for good. Yes, new tech entertains us. It makes it more convenient for us to enjoy our music, watch movies, and read our favorite magazines. But technology can do so much more. Maybe brain trusts like “Solve for X” will help us truly tap the potential of technology.


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