Author Archive

How to Ask for a Raise at a Start-Up, and Get One!

Friday, May 4th, 2012

Times are certainly tough for start-up businesses, but that shouldn’t mean that you should be afraid to ask for a raise if you feel like your hard work justifies a higher salary.  As an Executive team member for a start-up government IT contracting business, one of our Directors came to us just for that reason, and was successful in winning us over to get a new salary.  You can try the same thing! Here’s how to do it:

  1. Document the new work you are doing and determine the benefits and value that you are providing the organization.  How are your current responsibilities above your original job description?  How many extra hours are you working? What tasks have you tackled that no one else wanted?  How have those things impacted the business?  Did they save money, make money, save a client, attract a new client, or make the company more financially stable?  Even so, how do your executives value that impact? Do you know what your executives are valuing in that moment of time?  If you’ve had a performance evaluation, how did you do?  Don’t ask for a raise if you aren’t earning top scores.
  2. Determine what new salary you want by analyzing the market.  Consider all the hats you are wearing (operations, administration, finance, sales, marketing, etc.) and analyze those salaries, too.  This data can be found easily on line at places like www.salary.com or associations unique to your industry.  How do all those new salaries compare to your current salary?  Together, what do they average out to be?  When you are finished, determine what a target realistic salary could be for you.
  3. If you have access to financial information, run some numbers to see if the new target salary is affordable for the business.  If it isn’t, reconsider your number or come up with a way to afford it.  Maybe you can present some ideas on how to save money on expenses somewhere else to help justify the new amount.
  4. Get an appointment with the executives.  Ask for a meeting with all of the decision makers, or ask for time on the agenda of a regularly occurring meeting where the executives will be.  Make sure you are asking the final decision makers.
  5. Prepare and practice your presentation.  Don’t forget to also prepare for questions, objections or alternatives.  They’ll probably want to know first if your requested salary is even affordable.  They might want to know if you also expect a title change.  They might wonder how your new salary would impact those around you; if they give you more money will they have to give everyone more money?  Decide ahead of time what you are going to do if they turn you down flat, say “ok but not now,” or offer you another type of benefit.  Will you resign?  Will you ask for another meeting in 3 more months?  Would you accept a bonus or commission plan in lieu of a salary jump? What if they tell you that the value you thought you were providing wasn’t really of value?  Will you be open to accepting their evaluation of your work?
  6. It’s the day of your meeting, what are you going to say? Start out by telling them how happy you are to have the job that you have, and that you are excited about the company’s future.  List the tasks you’ve accomplished and show how they provided value to the company.  Admit that you’ve done some thinking lately and came to the conclusion that your current salary is not commensurate with the job you are providing for the company.  Show the salary figures that you researched.  Tell them the new salary you want.  When you are finished, sit back and let them take the floor.  Answer their questions that you’ve hopefully already prepared.  Use smart selling skills:  if they say yes, stop talking and say thank you.  Don’t keep blathering on with data that you have in your arsenal.  If they say no or not yet, present what you are prepared to do or ask for.
  7. Follow up after the meeting.  If they said yes, thank them again and see what needs to be done to process it.  If they said not yet, come up with your plan to meet their criteria to earn a yes later.  If they said no, hopefully you set the stage for asking another time.

You don’t need to be afraid to ask for what you are worth if you present a strong case and are open to hearing the feedback you might receive.  Good luck!  Let me know if you used these ideas and it worked!


Secure your data closet to protect your business

Monday, March 12th, 2012

We’ve talked a lot about data closets in this blog, and for good reason, they contain the backbone of your corporate IT services.  But we at Corporate Network Services have been concerned with something we have noticed at many customer sites—easy access to data closets. Why does this matter?  Because security threats and disasters don’t always come from tornadoes and hurricanes, they can also come from your own employees.

As a business owner, you hate to believe that employees might harm your company, but it’s true.  At one of our clients, two employees from two different locations got together to discuss how they could get around the content filter in the company’s network switch.  Maybe they wanted to buy concert tickets together on StubHub that Friday afternoon.  Maybe they wanted to look at baby pictures on Flickr.  Whatever it was, the company had already determined it didn’t want employees doing that since certain web sites were blocked.  What did these two employees do?  They took matters into their own hands.  They separately went into the data closet in their offices and physically pulled all the cables out of the firewall.  Problem solved, right?  WRONG!  This action of course took the network down! Not only were those two not able to buy tickets or look at pictures, no one was able to work.

Luckily, a CNS consultant was near one of the offices and fixed the cables within the hour.  The other office wasn’t repaired until Saturday morning (thus incurring over time charges).  Our client immediately installed locks on their server closet doors after this happened, and they instituted a new policy: any employee caught tampering with the company network will be dismissed.

How secure is your network from your employees?  If you’d like us to perform a security review for your company, let us know.


Business analytics can help improve business performance

Thursday, September 1st, 2011

Business analytics is one of the hottest topics in management today. Analytics, made visual with graphical dashboards, can provide a wealth of real-time information as to how a business is operating in simple-to-understand formats. Dashboards are windows into a company’s data, helping managers make decisions minute by minute!  We at Corporate Network Services and our sister company, Anvil Dataworks, believe in the power of dashboards to keep track of our work and impact productivity (what gets watched gets done!). If you want to learn how you can use a simple tool like FileMaker Pro to improve business operations by creating information dashboards for your management team, attend a free webinar on September 23 at 2:00 PM EST presented by Anvil Dataworks.  You’ll learn:

• Dashboard concepts
• Why choose FileMaker Pro
• Design considerations
• Charting with FileMaker Pro
• Warehousing data from other sources

REGISTER TODAY!

If you can’t wait for the webinar, check out this article reprint from FileMaker Advisor magazine, written by Anvil Dataworks manager and Certified FileMaker Developer Chuck Melton.


Tips for conducting virtual meetings

Saturday, April 16th, 2011

Although many prefer face-to-face meetings, virtual meetings are a popular part of today’s business environment. It is vital, however, to consider certain things when you’re conducting these meetings.

Etiquette is the key to most meetings, and it’s no different with those of the virtual variety. This may seem rather obvious, but many people think they can be more casual during virtual meetings – and that isn’t always the case.

Below you will find several additional tips that can help your virtual meetings go more smoothly.

1. Be prepared

Preparedness is vital for any meeting, virtual or not. When you’re conducting a virtual meeting, it can be easy to forget who your audience is. You want to make sure that the information you’re presenting is appropriate for each participant.

Also, ensure that everybody invited to the meeting has the appropriate login information. If the invitees can’t actually access the meeting, the entire function is lost.

2. Engage participants

Although it might seem normal to jump right into the presentation, taking a moment to introduce participants can go a long way. This helps build relationships, and makes the meeting feel less rushed.

Although it may seem somewhat cliché, it is always helpful to give people the chance to share a little personal information – such as the highlight of their weekend, or a fun fact. It may seem awkward at first, but it will go a long way in making people feel more connected to the other participants.

3. No side conversations

Side conversations can be extremely distracting to all participants, even if you’re not on screen at the moment. Not only can side conversations grab the focus of the presenter, it can distract other attendees and deter from the point of the meeting.

These are just a few of many tips for conducting virtual meetings. If you’d like to check out even more tips, take a look at this Inc. article.


Keep your employees motivated with these 4 tips

Saturday, April 9th, 2011

Inspiring employees can often be hard to do when you’re running a small business. Funds are often limited and there is not a lot of time to spare. Keeping your employees inspired, however, is imperative to the success of your business.

Luckily, there are plenty of ways to inspire employees that don’t include big bonuses. A little creativity can go a long way in terms of showing employee appreciation. Here are a few excellent, simple ideas:

1. Ask for input

It means a whole lot to most employees to know that their thoughts and opinions are taken into consideration. By asking for input and applying the best suggestions, you are showing them that you cherish their opinions and that they play a significant role in the company.  For example, at CNS a few employees got together recently to preview our health care options for our renewal.

2. Change it up

Often repetition can lead to a reduction in motivation. When this happens, it’s important to remember the cause for the tapering motivation and mix things up a little. If you know an employee is willing to exercise a certain skill, try giving him or her a project that allows for that. It can be anything, from a technical project for a new customer to an internal project, such as planning the holiday party.

3. Focus on a great company culture

Some of the best companies to work at are the ones that employees feel are unique. Building a great company culture can actually be quite simple and may help you to find and retain strong employees. A game room where employees may take a break and decompress when they’re feeling burned out can do wonders.  At CNS, we take pride in our company culture program we call Attitude!.

4. Recognize people for a job well done

One of the biggest possible motivators is acknowledging your employees for doing a good job. When you’re working away at something and feel like nobody appreciates it, it can make your effort seem completely pointless – regardless of its effect on the company.

Something as simple as a company-wide email highlighting their accomplishments can re-ignite motivation and make employees want to continue working hard. Although the attention may embarrass some, many people like to know that others appreciate their effort. At CNS we reward people every month with “kudos” written by management; every quarter with Attitude! awards; and every year with a President’s Award.

All of these techniques are simple, affordable and can do wonders when it comes to motivating employees. Consider one or two of these ideas to see how they may affect employee morale and motivation.

For more examples of inexpensive employee motivators, check out this article.


New Microsoft Technology Enables Collaboration

Wednesday, March 23rd, 2011

If you’ve been holding back from upgrading to Microsoft Office 2010, I just saw a demo that would change my mind as a business owner if I wasn’t using it yet.

Almost everyone in today’s modern office uses Word; they also works in teams which are probably remote. If the team has been tasked to collaborate on a document, such as a proposal, it can become cumbersome if the document is flying around everyones’ inbox with multiple comments, edits, and changes. Who knows which version is the most up to date? Where is the final document stored? Who might have sensitive pricing saved information on their home computers?

With Microsoft Office 2010, Microsoft SharePoint Server, and Microsoft Lync, secure, productive collaboration just became a breeze. Imagine the team is working on one single document together. The single document is stored in a SharePoint server and is checked out when team members want to work on it. Sally could be working on the pricing section, while Joe is working on the Executive Overview. Anyone on the work team can read their work and make comments. When any paragraphs are final, they can be locked so no further changes can be made.

But then Bill looks at the file, and he sees that a locked paragraph contains an error. In the old days, he’d have to send an email or leave a voice mail message alerting the author to the error and hope that the problem will be fixed by someone. In today’s modern office, with Microsoft Lync installed, he could see directly in the proposal document who is on line working on the document because it contains presence information. Sally’s editing bubble would be green and Joe’s would be red. Bill can right click on Sally’s name and open a chat with her right then and there and alert her to the problem. She can unlock it and fix it immediately. Talk about being productive!

What does it take to run your work teams like that? Here is the network environment required

1. Microsoft Office 2010 licensing for all of your users.
2. Microsoft SharePoint 2010 Server for collaboration with Office Web App co-authoring functions. This can also be accomplished using the free web version and a free Microsoft SkyDrive account, but requires that potentially sensitive data be stored in users’ personal deb-based accounts.
3. Microsoft Lync 2010 server for inter-office communications and integration with SharePoint and Office WebApps. This could also be accomplished using the free Windows Live Messaging tools, but the same security and compliance caveats apply.

Helping your business be more productive is what Corporate Network Services specializes in. Contact us to learn more about the tools mentioned above!


The Importance of CASH Flow

Friday, February 25th, 2011

Earlier this month I had the pleasure of being on a speaker’s panel with top entrepreneur Sandra Yancey, founder of eWomen network.  She was a bundle of energy and extremely motivating.  She spoke openly to the room full of women business owners how she became a successful business owner.

Her presentation included a discussion about how important cash is to running and managing a small business.  I nodded my head knowingly—having experienced cash flow problems many years ago in our business.

But she didn’t mean the cold hard kind of cash she meant this:

C: Care for yourself and take the time to improve yourself
A:  Take action.  Ask people you really want and need to meet how you can help them
S:  Share what you have.  Put good things into the universe and it will come back to you.
H:  Harvest your relationships.  Great relationships require care and feeding and harvesting.

Yes, it sounds like Steven Covey’s 7 Habits combined with Dale Carnegie and The Secret, but her point is that businesses are run by people and buy from people.  Having strong personal relationships can take your business far—farther than a strong bottom line.

How is your CASH flow? Take the time today to work on it and you should reap the rewards later!


Networking Tips

Friday, November 19th, 2010

I am on the Board of the Washington, DC chapter of the International Association of Microsoft Channel Partners (IAMCP) and was pleased to help plan for this month’s chapter meeting.  I invited Angie Segal from Action Coach to give us a presentation about Strategic Networking.  You may already know Angie, she is the founder of THE Original Third Tuesday Networking events at Clyde’s Tower Oaks in Rockville.

We all attend networking events– it’s no surprise that one could literally go to one during breakfast, lunch, and dinner every day of the business week– but how do we know which ones are the best to attend?  According to Angie, you can’t wing it, you have to have a strategy!  Here are her tips:

1.    Identify Your Target – Who are you trying to meet?
a.    Potential referral partners
b.    Potential clients
c.    Connectors
d.    Professional partners
2.    Set Goals – Measure the response
a.    What is your goal for each organization you join or event you attend?  For example, “I am going to meet 5 good contacts tonight”
b.    Create a system for tracking the results and use it to measure results
c.    Evaluate results against goals on a regular basis and determine future actions
3.    Choose the right groups – How do you select the few from the many?
a.    What is the concentration of people you want to meet in the group?
b.    What is the meeting schedule – can you commit to attending on a regular basis?  What are you giving up if you attend that meeting?
c.    Does the group’s style fit work toward your strength?  If you are a shy person, you might not be comfortable with a very large group.
4.    What is Your Message – How can you convey it effectively?
a.    Different relationships need different messages, are you prepared with more than one message
b.    Listen first – engage conversation by asking questions
c.    Don’t be too technical – once their eyes glaze over, you have lost them
5.    Follow Up, Follow Up, Follow Up
a.    Develop and implement a strategy for following up.
b.    Ask permission – can call you tomorrow?  Is it OK if I add you to my newsletter?
c.    If there is no response from your follow up, follow up again


Friday Fun Answer for This Week

Friday, November 19th, 2010

Here is our weekly Friday Fun question from our Facebook page:

Question:  It takes a great mathematician or a 4th grader to figure out complex math problems, Let’s see how you do!

You go to the local computer store and buy 6 monitors and a computer for $1233 .  The computer cost $750 more than any 1 monitor, how much did you pay for 1 monitor?

Answer: The monitor costs $69.

Here is how we came up with the answer:

m = monitor price
c = computer price
6m + c = $1233
c = m + $750
6m + (m + $750) = $1233
7m + $750 = $1233
7m = $1233 – $750
7m = $483
m = $483/7
m = $69
c = $819


Friday Fun Answer for This Week

Saturday, November 13th, 2010

Here is our weekly Friday Fun question from our Facebook page:

Question:  “What is another name for a Microsoft Windows tutorial?”

Answer: A Crash Course!