Testimonials

What Our Clients Have to Say

Providing superior customer service has been the driving force behind Corporate Network Services since its inception in 1993. But instead of us telling you how hard we work at providing good service, we’ll let our customers tell you.

Have a comment to share with us? Whether it is positive or negative, please email all comments to our Customer Service department at cs@cornetser.com.

In September 2012, our clients were surveyed by Microsoft as a mandatory requirement to be in their channel program.  Our results were positive; not only were our scores the highest they have ever been but we beat the overall average worldwide partners’ score by 7 percent.  Our clients are loyal, satisfied, and likely to recommend us. They are pleased with our ease of doing business, quality of communications and the quality of support. Said one survey-taker, “They can continue hiring the way they have up to now.  From client relations to the highest technical person right up to the CEO, they have always treated us with respect first and made sure we didn’t over spend or under purchase based on our needs with room to grow.”

“Please triple (our consultant’s) salary.  He totally saved me from major tech problems tonight.”

“I appreciate the training series and the work you went to in order to present them. The information has been invaluable to me in moving to the next version of FileMaker. It has made my work much easier to prepare for the file conversions and server update. I have benefited greatly from the presenters’ knowledge and insight in preparing me for this conversion process.”

“Thank you to you and your team for always being so thorough and professional.  After (what happened), I have a greater opinion and appreciation for CNS than ever before.”

“My iPhone crashed and Verizon had to send me a replacement.  It arrived yesterday and since I have to be on the Hill all day today with clients and need to have the phone with me, I called your Tech at the last minute yesterday and asked him if he could come by and set up the phone.  He willingly obliged, arrived before 6 pm and was here until close to 8 pm.  It was so nice of him to change plans to help with this and I wanted you to know it was above and beyond the call.  This is the kind of service I like to have! ”

“I continue to receive excellent support from everyone on your talented team.”

“Your employee gave up his whole evening to help me get my customer back in business before the next business day, and he was nothing but cordial, polite and patient the whole time. He has my highest regard and gratitude.”

“Everyone you talk to on the Help Desk is extremely friendly.”

“I really don’t know what we would have done…he really saved our a**.”

“CNS does a great job for us. They are extremely responsive, they have capable staff, and I believe they really care about our business.”

“We have been a CNS client for many years and have always appreciated your professional approach to providing top-notch network support.”

“The technical team at Corporate Network Services has been great. They are easy to work with and respond in a timely manner. Thank you for your hard work!”

“Great staff — they are all very responsive, pleasant and willing to do what it takes to get the job done.
By the way, I was very impressed with your knowledge and ability…during the working group session yesterday. It certainly reinforces the tremendous value of having you on the team.”

“Just wanted to let you know that your employee was extremely helpful in solving an IT issue for us yesterday. He went to work on it, and had us up and running swiftly. He’s been a huge asset to our team, and I appreciate his outstanding customer service.”

“Thanks so much for coming and helping us on-site today with our various database questions. You were able to figure out a couple of things that had us stumped, and it was well worth our time.”

“I would like to thank (CNS employee) for his time and effort as the liaison between CNS and (our company). His coordination of the transaction was remarkable, and from beginning to end he reflected great credit upon your company.”

“…let me thank you for what I believe is maybe the first coherent presentation on the automation needs and direction for our agency…”

“…Most of all, he (CNS employee) has completed all of the objectives on time and in some cases, ahead of schedule. Needless to say, his professional performance reflects highly upon CNS.”

“I would recommend CNS without hesitation. CNS did a superb job in planning, performing and documenting the network.”

“I am writing this note to tell you how very pleased I am with the service, work and most of all the (CNS) employee’s skill level and professionalism from your company… Please take this as a JOB WELL DONE.”

“Thank you very much to all who were involved in the process of setting up the VPN tunnels between our VA office and NY site. It was a success and was completed in a short time that shows a great degree of professionalism and devotion of all involved.”

“I read an article in the Washingtonian magazine last night about what a great place you all have! I love that you hang children’s artwork in the office! Congrats on having such a great place!”

“Thank you sincerely for a wonderful job done. Our new attendance process works so well and is exactly what we hoped for. Thank you for creating such an efficient and elegant system.”

“We love doing business with you. Everyone there has been great to work with. We value our relationship with CNS.”

“Your employee is a peach, an absolute peach. He has been excellent with the staff and extremely patient with yours truly…. He has been a real asset to CNS as always.”

“While your employee has always provided prompt and knowledgeable IT support, on a recent occasion, he not only performed his intended tasks but went far beyond the scope of his responsibilities…I quite appreciated his help on that occasion and I just wanted to take the opportunity to highlight the exceptional customer support I received that day.”