Archive for May, 2012

The Possible Future of Sight: Google Glasses

Wednesday, May 30th, 2012

We can already compute on the go, due to our tablet computers and smartphones. Nonetheless, Google isn’t content. The online search giant is in the middle of testing its Project Glass project, what you most likely think of as Google glasses. Maybe you’ve seen coverage of Project Glass in the New York Times. You might even have seen the many photos of smiling folks wearing what looks like futuristic wrap-around Star Trek glasses.

A Computer Above Your Eyes

These augmented reality glasses are hands off and allow users to share images, make phone calls, and do anything that they can do with their smartphones. The only real distinction is that their field of vision is the “screen”.

A Stream of Useful Information

These Google glasses are activated using voice commands. By simply speaking out loud, “where is the nearest bus stop” the glasses will access a map and lead you to your destination.

This video, produced by Google, gives you a glimpse of what wearing these augmented reality glasses could be like. The video shows a man making plans throughout his day, without having to trouble with a hand held device. As he heads to meet a friend the glasses alert him that the subway is suspended then maps out walking directions for him to follow. The video demonstrates that these glasses can act as a personal assistant who stays one step ahead and makes your life run more easily.

An Unobtrusive Technology?

Supposedly Project Glass isn’t designed to bombard users with an unending stream of technology. It’s actually meant to make it easier for them to access the technology they want when they want it. For instance, a user might want to take a picture of his girlfriend standing on a bridge over the Chicago River. As opposed to fumbling around for his camera or smartphone, he just presses a button on his Google glasses to snap the shot.

Another concern a lot of people have is that Project Glass could be used as an advertising platform; pulling up ads for businesses that are related to the one you are physically in. You can search on YouTube for Project Glass parodies and find some fairly humorous ones.  But whatever you think the future of Project Glass is, this technology has opened a world of possibilities.

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Gmail Tips and Tricks

Saturday, May 26th, 2012

Many people use Gmail nowadays, and that is no surprise. It’s simple to use, free, and Google knows how to make a good product. If you use Gmail you may possibly not be using it to its full potential. It has some remarkable tools included in it that make it easy for you to organize your email. Below is an explanation of some of those tools and links to pages that show you how to make use of them.

Label your messages: Is your email inbox packed with messages from friends, co-workers, bosses, and family members? It can prove challenging to keep track of these messages. Luckily, Gmail allows you to add brightly colored labels to your messages which helps organize your inbox. For instance, you can slap a red “Urgent” label to all messages that you must address quickly. You can put a blue “Vacation” label on emails relating to hotel reservations, car rentals, and other vacation-planning activities. If you’re performing a job search, emails from possible employees and networking contacts might include a purple “Job search” label.

Free up space with archiving: Do you enjoy having a clean inbox but have a lot of emails that you don’t wish to delete? By archiving messages in Gmail you can move them to an “All Mail” folder to get them out of the way. You can access them anytime this way but they won’t be cluttering your inbox.

Add a signature: Adding an email signature saves an incredible amount of time because every time you send an email you don’t need to retype your name and contact information. Gmail lets you create a signature and automatically puts it into the bottom of every email you send.

Filter your incoming messages: Gmail also lets you create filters that can automatically label, archive, delete, or forward specific incoming messages. By selecting the “Filter messages like this” option from Gmail’s “More” drop-down menu, you are able to tell Gmail to automatically apply the “Job Search” label to any messages that include the words resume, apply, career or job. You can tell Gmail to instantly send all messages with the words “hotel,” “car rental,” or “reservation” to your Gmail “Vacation” folder.


The Growing Popularity of VoIP

Thursday, May 24th, 2012

Do you know what VoIP is? VoIP is short for Voice over Internet Protocol, and it is a technology that enables people to make calls via the Internet rather then use a traditional landline. VoIP is very affordable and can save businesses, of any size, between 30 and 50 percent on their phone expenses.

Businesses today, of course, are still struggling through the nation’s sluggish economy. Many are running on tight budgets with skeleton staffs. Today’s businesses, then, can use any form of savings they can find. The cut in phone costs that VoIP provides would seem to be an easy avenue for savings. But are businesses actually embracing VoIP technology? Are they using it to slash their yearly costs?

A Move Toward VoIP?

A recent study says that businesses have not turned to VoIP technology as much as you’d think. Even so, the same study also says that this is apparently changing. According to research from Heavy Reading, about 31 percent of installed business lines in North America were VoIP-based in 2011. What’s promising, though, is that Heavy Reading anticipates that this figure will increase to 66.6 percent by 2015. Heavy Reading also predicts that by 2015 just 33.5 percent of business lines will consist of traditional circuit-switch versions.

Businesses are Switching to VoIP

The study implies, then, that companies will do a complete flip-flop by 2015. Today, after all, conventional circuit-switch phone lines make up 68 percent of business lines in North America. Are these numbers to be believed? Are businesses willing to make such a dramatic shift? Even if you’re less optimistic than the researchers at Heavy Reading, it’s difficult to deny that businesses will turn more frequently to VoIP technology in the coming years.

A Bright Future for VoIP and Business

VoIP technology provides voice communication that is as clear and dependable as traditional landlines. Let’s also keep in mind that it can be significantly cheaper. Upper management may be slow to make the move but the big plus with VoIP, is that employees will not have to get used to anything new. Phones work just like they do with a landline. So you if think VoIP is a passing fad, think again.

Corporate Network Services has become a partner of Digium VOIP phones so watch this space as we implement solutions for our clients.

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Tracking the Best Online Music-Streaming Services

Saturday, May 19th, 2012

The Internet has changed the way we get our news, watch movies, and pay our bills. It’s no surprise, then, that it has also changed the way we listen to music. Today, the web is home to quite a few top music-streaming services – online services that allow users to listen to their favorite music on their laptops, desktops, and mobile devices.

So we thought we would share with you some information about some of the more common streaming services:

Pandora: Pandora is very popular because of its simple user interface. After navigating to the website, you can input a song or artist you wish to hear and Pandora will create a “radio” station determined by that information. This is a wonderful way to learn about new artists with similar sounds. The stations that Pandora creates are easily customizable as well. If Pandora chooses an artist that you don’t like, you can select the thumbs down symbol on the song. Pandora permits further customization by allowing you to “seed” your station with various artists. While you can tune in to Pandora without creating an account, it is crucial if you want to save your customized stations.

Grooveshark: Grooveshark is a lot like Pandora in that it creates a “radio” station based on your musical tastes. However, you may also enjoy entire albums on Grooveshark and build playlists. One unique feature of Grooveshark is the power to upload your own music to the Grooveshark database if you cannot find what you are searching for. This is a smart and simple method for Grooveshark to grow its library.

Rhapsody: Rhapsody has stayed fairly popular due to its huge database of music. It has more then 14 million songs. Unfortunately, while many of the services we have talked about offer a free version, Rhapsody does not. It is $10 a month for unlimited music.

Spotify: Spotify was launched in 2008, and since then it has exploded into one of the most widely known and used music-streaming services. Spotify is very simple to use and, like Grooveshark, users can listen to entire albums or choose to use the radio function.  One thing that people love about Spotify is its integration with Facebook. By using the Spotify app, it keeps a running list of the songs you have heard on Facebook. Furthermore, users can see what their Facebook friends are presently listening to on a real-time feed. This is great for those who are in search of new music if one of their friends has similar tastes.

What’s your favorite on line service?


Microsoft is Inspiring Innovation with the Kinect

Thursday, May 17th, 2012

When was the last time we saw a Windows product which captured the essence of “cool”? Before recently it had been some time, but when Microsoft created the Kinect for Windows that all changed. The Kinect is a gesture and voice-sensing device that was initially developed for the Xbox gaming console.

A version of the device also works with Windows-operated PCs, and shortly after its launch in February, people started discovering innovative ways to use it.

Innovative Uses for the Kinect

For instance, at the Chicago Auto Show a few months ago, the chief marketing manager for Nissan North America used Kinect for Windows to generate a virtual tour of the Pathfinder’s upgraded interior. This proved particularly beneficial because the marketing manager only had the Pathfinder’s empty shell to show off at the Auto Show. A large screen powered by Kinect showed visitors exactly what they’d be viewing if they were actually sitting within the finished body of the new Pathfinder. The screen, for example, displayed the car’s dual moon roofs and several other features.

Microsoft is cooperating with companies to create applications for the Kinect. This not only encourages ingenuity but it puts the Kinect at the center of many of the most recent innovations. One example of a company that is working closely with Microsoft in this way is Boeing. Boeing used the Kinect to develop virtual tours of its jets. Another example is a medical facility in Canada. They’re using the Kinect’s gesture-recognition capability to swipe through CT scans. This eradicates the possibility of getting germs on their hands from a keyboard or mouse.

Kinect: A Solid Hit

Microsoft hit a home run when they invented the Kinect. The Xbox 360 was last year’s best-selling video gaming console, and they have the Kinect to thank for that. Since November of 2010 Microsoft has sold more than 18 million Kinect devices.

It may seem hard to believe, but Windows and its creator could have actually found something that’s not only useful, but cool, which can do nothing but good for their reputation.


Change the Way you Interview to Hire the Right People

Friday, May 11th, 2012

With the economy and unemployment the way it is today, your company’s posting of open positions is likely to garner a huge response.  But how do you find the perfect person in that stack of resumes? Since the interview is in essence all you can go on, your company’s interview questions are very important to help you make the right choice.

Make certain that your interview questions solicit the data that will help you choose the individual with the traits you want. If you use a cookie cutter approach to the interview, it’s likely you’ll get uninspired, cookie cutter answers.

Ask the Right Questions

Rather then asking people what their former positions were, ask them how they positively impacted their positions at their previous employers. Did they create any processes that improved efficiency? Did they help their employers save money, if so, how?

One of the most popular questions to ask a candidate concerns their strengths and weaknesses. Avoid asking them to list these; almost everyone has predetermined answers. Instead ask them what they bring to the culture of a company, or ask them what they do to make their job more satisfying. The answers you get to these types of questions will assist you to gauge the actual inventiveness of the person you are interviewing.

Another method you could use to measure creativity is to give them a task to execute. Something simple, for example have them write their ideas about what their ideal work environment would be like. Or they could brainstorm products and services for a company of your choosing. You could keep it light and fun; the goal is to get a snapshot of their brainstorming abilities, and creativity.  In addition, if you have a technical opening, you also want to ask him or her to explain how to solve common technical issues your company faces.

At Corporate Network Services, we are looking for people-friendly candidates who embody our Attitude tenets and customer service requirements for our computer consulting business, so we also craft questions that help us determine if the candidate would fit in with our culture and purpose.  What is important to your business?  Make sure you’ll be able to determine if the candidates have those traits or not by the time the interview process is over.  Sometimes as part of the interview process we require candidates to take a personality test, just to give us another data point when deciding between qualified candidates.  Two that we like are Kolbe and DISC.

Finally, while the interview is an important part of our selection process, don’t discount how candidates interact with all of your employees during the entire recruiting process.  How are their communication skills over the phone?  How do they treat your receptionist?  What do they do to follow up after the interview?  All of these things are important to consider when looking for a new team member for your business!

To view the open positions that we have at Corporate Network Services, visit our employment page.


A Better Wireless

Friday, May 11th, 2012

I recently did something for the first time – not something that I get to say often! I’ve mentioned on these pages before about the new office that one of our clients was opening and how they took the opportunity to upgrade their LAN room equipment. One thing I briefly touched on was the installation of a secure wireless network. Well, that network is now up and running and everyone is pretty pleased with the results.

Implemented with SonicWall SonicPoint technology, the wireless network consists of 3 access points distributed around the office. Each access point is capable of transmitting 802.11 A/B/G/N signals and can have multiple SSID’s on separate networks. Additionally, the entire thing is managed through the familiar and friendly SonicWall interface. The company needed Corporate private network access (to bring their laptop into the conference room with ease) and Guest access (to allow any office visitors to have access). We decided to publish two SSID’s for each network, one for 802.11 G connections and another for 802.11 N connections so users whose computers support 802.11 N are able to take advantage of the faster speeds. This is where the fun starts. While the Guest network uses the standard wireless passphrase, the Corporate network has been integrated with Active Directory for authentication.

Integrating with Active Directory does a few fantastic things for wireless network security:

  1. You are not relying on a pre-shared key that everyone knows and has to be changed often enough to protect the network from disgruntled former employees.
  2. It adds a layer of protection as users are not likely to share network passwords with other users or visitors – forcing them to go get the Guest network password.
  3. It allows network administrators to decide which user accounts can access the wireless – maybe desktop users don’t get to connect but laptop users do?
  4. It uses a certificate based authentication – that means that, if deployed correctly, computers must be configured as local domain members to connect. This restricts access to the network to devices that are managed to the corporate standard. Unsecure home laptops, iPhones and mobile devices need not apply – that’s what the guest network is for!
  5. The certificate authentication also allows for an encrypted session, meaning that the login and connection is just about as secure as connecting to the network through a cable. Granted, wireless goes through walls, so it’s not 100% the same, but it’s as close as you’ll be able to get.

In addition to the added security features, Active Directory integration also allows for a seamless login experience for network users. You simply find the network and hit connect. The authentication happens in the background and within a few seconds you’re connected!

While SonicWall SonicPoints are far from the only device that provides this level of integration, it is quickly becoming our preferred device. It’s easy to use, quick to deploy and meets the needs of our customers.

If you’re struggling with how to provide secure wireless access to the private network, let me know and we can talk about how to incorporate some of this technology.


How to Ask for a Raise at a Start-Up, and Get One!

Friday, May 4th, 2012

Times are certainly tough for start-up businesses, but that shouldn’t mean that you should be afraid to ask for a raise if you feel like your hard work justifies a higher salary.  As an Executive team member for a start-up government IT contracting business, one of our Directors came to us just for that reason, and was successful in winning us over to get a new salary.  You can try the same thing! Here’s how to do it:

  1. Document the new work you are doing and determine the benefits and value that you are providing the organization.  How are your current responsibilities above your original job description?  How many extra hours are you working? What tasks have you tackled that no one else wanted?  How have those things impacted the business?  Did they save money, make money, save a client, attract a new client, or make the company more financially stable?  Even so, how do your executives value that impact? Do you know what your executives are valuing in that moment of time?  If you’ve had a performance evaluation, how did you do?  Don’t ask for a raise if you aren’t earning top scores.
  2. Determine what new salary you want by analyzing the market.  Consider all the hats you are wearing (operations, administration, finance, sales, marketing, etc.) and analyze those salaries, too.  This data can be found easily on line at places like www.salary.com or associations unique to your industry.  How do all those new salaries compare to your current salary?  Together, what do they average out to be?  When you are finished, determine what a target realistic salary could be for you.
  3. If you have access to financial information, run some numbers to see if the new target salary is affordable for the business.  If it isn’t, reconsider your number or come up with a way to afford it.  Maybe you can present some ideas on how to save money on expenses somewhere else to help justify the new amount.
  4. Get an appointment with the executives.  Ask for a meeting with all of the decision makers, or ask for time on the agenda of a regularly occurring meeting where the executives will be.  Make sure you are asking the final decision makers.
  5. Prepare and practice your presentation.  Don’t forget to also prepare for questions, objections or alternatives.  They’ll probably want to know first if your requested salary is even affordable.  They might want to know if you also expect a title change.  They might wonder how your new salary would impact those around you; if they give you more money will they have to give everyone more money?  Decide ahead of time what you are going to do if they turn you down flat, say “ok but not now,” or offer you another type of benefit.  Will you resign?  Will you ask for another meeting in 3 more months?  Would you accept a bonus or commission plan in lieu of a salary jump? What if they tell you that the value you thought you were providing wasn’t really of value?  Will you be open to accepting their evaluation of your work?
  6. It’s the day of your meeting, what are you going to say? Start out by telling them how happy you are to have the job that you have, and that you are excited about the company’s future.  List the tasks you’ve accomplished and show how they provided value to the company.  Admit that you’ve done some thinking lately and came to the conclusion that your current salary is not commensurate with the job you are providing for the company.  Show the salary figures that you researched.  Tell them the new salary you want.  When you are finished, sit back and let them take the floor.  Answer their questions that you’ve hopefully already prepared.  Use smart selling skills:  if they say yes, stop talking and say thank you.  Don’t keep blathering on with data that you have in your arsenal.  If they say no or not yet, present what you are prepared to do or ask for.
  7. Follow up after the meeting.  If they said yes, thank them again and see what needs to be done to process it.  If they said not yet, come up with your plan to meet their criteria to earn a yes later.  If they said no, hopefully you set the stage for asking another time.

You don’t need to be afraid to ask for what you are worth if you present a strong case and are open to hearing the feedback you might receive.  Good luck!  Let me know if you used these ideas and it worked!