Strategic IT Business Planning

This morning I find myself in sunny Orlando at my last IT conference on the year. This particular show is run by ConnectWise, the creators of our ticketing system and overall back office tool. The leaders of this organization are some of the biggest minds and leaders of the small business IT space and this morning’s keynote was full of some great information.

First of all, let’s all pat ourselves on the back. The news today is that the Dow is now higher than its pre-recession level and that jobs are up! Congratulations! While we’re still cautious, it is time to start making plans to clean up everything we’ve let go for the past few years. Maybe we won’t implement those plans yet, but spending some time just looking and planning for 2011 will at least identify some pain points.

When looking to make a technology change, it is also important to look outside of that box and consider new technologies. I’ve written about the cloud before and now is the time to consider how and when to implement cloud solutions. Maybe your email goes offsite, maybe all of your servers do, or maybe nothing does. Each option has advantages, it’s just a matter of making the solution work for your process.

I’ll be down here for the next couple of days helping to shape the concept of the modern office and how to get you there. From newer technologies like telepresence, VoIP, digital signage and surveillance to traditional needs like help desk support and vendor management, CNS is focused on being your strategic business partner for these needs.

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